Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of our taxi dispatch and transportation services. By accessing or using this service, you agree to comply with and be bound by these terms.

1. Use of Service

Our site provides taxi dispatch, airport transfers, corporate travel, on-demand taxi booking, and accessible taxi services. You agree to use the service only for lawful purposes and in a manner consistent with these Terms.

2. Booking and Payments

Booking a taxi through our service constitutes a binding contract. Payment terms and conditions, including fares and fees, are communicated prior to confirmation. Payments must be made in full as per the agreed method.

3. Cancellations and Refunds

Cancellation policies vary by service type. Fees may apply for cancellations made after the allowed time frame or no-shows. Refunds, if any, will be handled according to our cancellation and refund protocols.

4. User Responsibilities

• Provide accurate and complete information when booking.
• Treat drivers and vehicles with respect.
• Comply with all applicable laws while using the service.
• Notify us promptly of any issues or complaints.

5. Limitation of Liability

Sydney Metro Taxis is not liable for any indirect, incidental, or consequential damages arising from the use of our service. Our liability for direct damages is limited to the amount paid for the specific service booked.

6. Privacy

We respect your privacy and handle personal information in accordance with applicable privacy laws. For details, please refer to our Privacy Policy.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the service after changes constitute acceptance of the new terms.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Sydney.

9. Contact Information

For any questions regarding these Terms or our services, please contact us at: